Warranty
Emails: info@redtagsa.co.za
This limited warranty does not cover any damage if there is evidence of excessive wear and tear, or if used under conditions which exceed the watch manufacturer’s water resistance guidelines. Consequential and incidental damages are not recoverable under this warranty or any implied warranties.
Length of Warranty
3 Months from date of receipt
Our Standards of Service
You can shop with confidence and be certain you are getting what you expect. We always guarantee the following for every item we offer:
- 100% genuine and authentic watches and accessories.
- In the original manufacturer’s packaging, with user guide and accompanying materials.
- Warranty protection.
- Original unaltered manufacturer’s serial number.
Local warranty of 3 months applies. All items are parallel imports and therefore do not carry any international warranty.
Please make sure your watch is waterproof and not water resistant before using in water
The warranty applies to the following:
- Manufacturing defects
- Watch movement
The warranty does not apply to:
- Scratches or changes to the finish
- The glass or crystal
- The crown or stem
- The case, strap, or bracelet
- Damage caused by excessive wear-and-tear and/or physical abuse
- Damage resulting from wear under conditions exceeding the watch manufacturer’s water resistance limitations
All returns will carry a 15% cancellation/restocking fee